What if I decide I want to opt-out after the 30 day initial opt-out period?

Participation is designed to be as open as possible. You may leave the Community Choice Power Supply Program at no charge and be placed on their Local Utility's Basic Service or choose another Competitive Supplier on their own. Opting out of the Community Choice Power Supply Program is easy. You may fill out the online Opt-Out Form or call us toll-free at 866-485- 5858. It may take a couple of billing cycles before you are back on your Local Utility’s Basic Service. 

There is no penalty charge to opt-out. Large consumers (G2, G3), if you participate initially and then choose to leave the Community Choice Power Supply Program, you may return only if accepted by the Competitive Supplier and at prevailing market rates.

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1. What is the difference between programs advertised to “lower your electric bill” and municipal aggregation?
2. What is the “community choice power supply program”?
3. Why have I received a consumer notification letter?
4. Why haven’t I receive a consumer notification letter?
5. How will this affect me?
6. What is a "competitive power supplier”?
7. What do I need to do to participate in the program?
8. Why have I not been enrolled, I thought it was automatic?
9. Can I participate in the program if I did not receive a consumer notification letter?
10. When will my enrollment take effect?
11. What if I do not want power from this supplier?
12. What if I decide I want to opt-out after the 30 day initial opt-out period?
13. What if I have already chosen a competitive supplier?
14. What if I am part of national grid’s smart energy solutions program?
15. What if I am on a budget plan or eligible low-income delivery rate?
16. What if I operate a business and have a "tax exempt" status, what do I need to do to maintain my status under this program?
17. What if I have solar panels on my residence or business?